How I Can Help You Win
Over the course of my career, three themes have consistently defined my work:
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Problem-Solving: I thrive on tackling challenges and delivering effective solutions.
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Simplifying the Complex: I excel at breaking down intricate problems into clear, manageable steps that make sense for my clients and their teams.
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Developing Reusable Solutions: Recognizing that challenges often recur, I focus on creating adaptable solutions to streamline future problem-solving.
​Here’s how these ideas translate into real-world solutions I’ve created for my clients.
Strategic Roadmaps: If you feel like your business is driving in circles, let’s map out a clear plan to move forward—one that’s realistic, actionable, and built around your goals.
Service Design: Have a killer idea for a new service but don’t know where to start? I’ll help you design and launch offerings that customers will love.
Customer Journey Mapping: Wonder why customers don’t stick around? I’ll map out every step of their experience to find where things go wrong—and fix it.
Project & Program Management: Big goals need big execution. I’ll take the lead on your critical projects and see them through to the finish line.
Fractional Leadership: Not ready for a full-time hire? No problem. I’ll step in as your go-to leader for the projects and initiatives that need expertise.
​​Process Improvement and Automation: Got bottlenecks? Let’s smooth them out and make your workflows run like clockwork.
No-Code Solutions: Think no-code tools are just for startups? Nope. I’ll help you use tools like Airtable, Zapier, and SmartSuite to build systems that actually work—no coding degree required.
Change Management: Change can be hard (cue the groans). I’ll help your team adapt, embrace new tools, and actually enjoy the process.
Training: Rolling out new software? Whether it’s IBM Maximo or any other platform, I’ve got you covered. I specialize in making complex tools approachable, ensuring your team knows how to use them to their full potential—without the “deer in the headlights” look.
Ken Tomlen
With over 25 years of experience, I specialize in helping businesses overcome operational challenges and achieve meaningful results. Whether you’re looking to streamline processes, design new services, enhance customer journeys, or execute critical projects, I bring a hands-on, results-driven approach tailored to your specific needs. My goal is to simplify complexity and deliver practical, actionable solutions aligned with your objectives.
From developing strategic roadmaps to implementing no-code tools and providing fractional leadership, I work across various business functions to ensure your organization operates more efficiently and effectively. I believe in collaboration, clarity, and delivering measurable outcomes that empower teams, improve workflows, and accelerate growth. Let’s work together to transform your business challenges into opportunities for success.